1. I have forwarded your feedback regarding e-mails to Zax, he is in charge ob mailserver configuration.
2. We don't have any influence regarding recognition of mails from our domain as "normal" or "spam".
Majority of mail providers like Yahoo, Outlook, Yandex, Gmail categorize mails from MMORPG private servers as spam.
Unless we were to take additional resources (money and time) to use a premium mailserver, which we don't plan to do.
3. The CMS we use allows more than 16 characters for passwords, the game client doesn't, both system can't be configured, they are hardcoded.
I will add documentation about this on our FAQ so it doesn't trouble players as much.
4. Regarding issues with accounts, emails and passwords you can contact administrator "Zax" directly trough Website or even better Discord.
He will be able to help you with such issues quickly.
1. I'm sure, it will not be very hard to forward this one, too.
2. You have, if you have access to domain NS records and access to mail server. And majority of mail providers categorize such servers as spam not because of being MMORPG private, but because majority of MMORPG private mail servers aren't properly configured.
The main reasons, why your mail server is categorized as spam, are:
- no proper mail server FQDN is set (same is with your server hostname; that is important, because your web server and mail server are set on same virtual Ubuntu machine; should be something like server1.granado-espada.to), you use automatically generated default ones; so, should be same as server hostname;
- no NS reverse record; so, your domain is pointed to you server IP, but if you'll try to ping your IP, an answer will be not your domain, but that wrong, automatically generated FQDN;
- sure, not properly working NS MX record, as it points to wrong hostname...
Fix that and majority of mail providers will not categorize your mail server as spam.
Add then SPF, DMARC and DKIM records and that will be almost business class mail server.
3. Yeah, I'm sure, that will help a lot of people.
4. I don't have issues with that anymore. You have and I'm trying to help, explaining the long lasting problem and how to solve it.